Expert Support

The Expert Support contract offers you a contact with a dedicated Technical Support engineer.

This support is accessible by telephone, Skype and e-mail.
Calls are answered during office hours.

A dedicated engineer will assist you throughout your contract. If he/she is not available, a call back within 4 working hours is guaranteed.

Questions by e-mails are handled within 48 hours maximum.

This contract may have two designed beneficiaries for a total of 30 incidents over one year.

Options:
Connectivity, Extensions (See Specific services).

Conditions

Price: 1699 € (tax not included) / 1 year

Office hours (UTC +1):
Monday to Thursday: 9:30AM - 18:00PM
Friday: 9:30AM - 17:00PM